Streamlining Maintenance Management: The Fixflo to KPR Integration

Keeping on top of maintenance issues can be one of the most time-consuming aspects of property management. That’s why we’re excited to introduce the Fixflo to KPR API integration—a seamless connection that simplifies how maintenance tasks are reported, tracked, and resolved across your portfolio.

What is an API?

An API (Application Programming Interface) is a secure digital bridge that allows two separate software systems to exchange data. In this case, it connects KPR with Fixflo, enabling both platforms to work together efficiently without the need for manual input.

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What does this integration mean for you?

Whether you’re a tenant or a property manager, this integration makes managing repairs easier and more efficient.

For Tenants:

• Direct Reporting: Tenants can report maintenance issues directly through the Tenant Portal, which are automatically synced with Fixflo—saving time and eliminating back-and-forth communication.

For Property Managers:

• Centralized Dashboard: All maintenance issues—whether reported by tenants or generated during inspections—are organized in Fixflo for easy tracking and resolution.
• Efficient Communication: Everyone involved (tenants, landlords, contractors, and property managers) stays informed and aligned throughout the process.

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What data is shared between KPR and Fixflo?

The Fixflo integration operates on a one-way sync from KPR to Fixflo. Here’s what gets transferred:

1. Issue Creation from Inspection Reports

Issues can be raised directly from various inspection types in KPR:

• Inventory
• Midterm
• Check-out
• Block Management

These are automatically pushed to Fixflo via API.

2. Issue Details Sent to Fixflo

Each issue includes:

• Property address
• Room and item details
• Description of the problem
• Trade required (e.g., plumbing, electrical)
• Photos (if applicable)
• Tenant information (if relevant)

3. Viewing Issues in KPR

Once sent to Fixflo, a matching Issue Document appears in KPR for easy reference and tracking.

4. Reporting Issues via Tenant Portal

• Issue Manager: Lets KPR users send issues directly to Fixflo.
• Tenant Portal: Tenants use a dedicated link to report issues, which are automatically synced to Fixflo.

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How this integration streamlines your workflow

• Centralized Issue Tracking: All maintenance data is accessible from one place, ensuring smooth coordination among stakeholders.
• Automated Syncing: No need for manual data entry—every reported issue flows directly into Fixflo, saving time and reducing the chance of errors.

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How much does it cost?

Pricing is available on application and depends on your current KPR service package.

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How to set up the Fixflo integration

Getting started is simple:

1. Log in to your Fixflo account.
2. Go to My Profile.
3. Click on Authentication Tokens.
4. For App ID, enter KEYSTONE, then click the + sign.
5. Copy the generated token and email it to us for processing.

Once complete, your Fixflo account will be connected, and the integration will begin syncing automatically

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The power of proptech

More agents are investing in property habitation software for benefits that go beyond inventory reporting, which can save time and money for everyone involved and provide confidence that properties are fully FFHH covered – a small price to pay for an invaluable return.

KPR provides habitation software to ensure peace of mind and helps towards the smooth running of a letting agent’s portfolio, and includes:

• Professionally presented information sheets bearing your company branding offers tenants the tools to ensure that their upkeep of the property is sufficient.
• Automated scheduling and reminders, such as certificate expiration dates, and testing for smoke detectors and CO monitors, ensure every detail is covered.
• Offers tenants the ability to conduct their own Midterm report, saving agents time and minimising visits. 
• Secure storage for date and time-stamped documentation and certificates.
• Simple communication between agent and tenant, all in one place.
• Our automation software with reminders ensures that you stay compliant, so you never miss a deadline, and certificate renewals will never be overlooked.
• Our software features a tenant portal with exclusive access to direct communication between tenant and the managing agent and swift repairs reporting using a unique QR code for their property.

Ready to streamline your maintenance process?

The Fixflo to KPR integration brings automation, clarity, and efficiency to maintenance reporting. Whether you’re a letting agent, property manager, or tenant, this is a smart step toward smoother operations.

Are you a supplier looking to integrate with us?

If you would like to speak with us about how we can assist you and your business. feel free to speak with our helpful team today!

0208 542 2333

support@kpr.global