Simplify Property and Maintenance Management: SME to KPR API Integration

Managing property data, tenant records, and maintenance issues across multiple platforms can be time-consuming and prone to errors. The SME to KPR API integration is designed to eliminate those challenges—bringing your systems together for a smarter, more connected workflow.

What is an API?

An API (Application Programming Interface) is a secure way for two separate software systems to communicate. It enables platforms like SME and KPR to share specific information automatically—without any manual input—ensuring consistent, accurate data across both systems.

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What does the SME to KPR integration do?

This integration supports two-way data synchronisation between SME and KPR, ensuring that both platforms are always up to date.

From KPR to SME:

• Maintenance Issues
  Any issues raised within KPR (via inspection reports or tenant submissions) are automatically sent to SME, ensuring they are recorded and managed from a central platform.

From SME to KPR:

Tenant Contact Information
Essential for inspections, communication, and maintenance scheduling.

Property Information
Including full address details and status updates.

Tenancy Details
Lease terms, rent amounts, start/end dates, and more.

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How it works

Daily Sync Process
KPR automatically pulls updated property and tenant data from SME every night. This ensures your records are current and eliminates the need to enter the same information in multiple systems.

Real-Time Issue Reporting
Maintenance issues raised in KPR can be pushed directly to SME, allowing for immediate tracking and resolution without extra admin work.

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Key benefits

• Two-Way Syncing
  Changes made in either KPR or SME reflect across both platforms automatically.
• Streamlined Operations
  Reduces duplication of effort and minimizes data entry errors.
• Accurate, Up-to-Date Records
  With all tenant, property, and maintenance information synced, you’ll always be working with the latest data
• Improved Reporting & Communication
  Seamless updates enhance team collaboration and ensure stakeholders stay informed

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How much does it cost?

Pricing is available on application and varies based on your existing package. Contact us to learn more about custom options.

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Getting started is easy

To activate the SME to KPR integration:

1. Request Your API Key
   Contact SME to generate your unique API key.
2. Share the Key with KPR
   Send us the key so we can initiate your integration setup.
3. Initial Data Import
   We’ll pull your property and tenant data from SME to KPR, with nightly updates going forward.

Start Managing Maintenance Issues
Once connected, you can raise and track maintenance issues directly from KPR—automatically syncing them into SME.

Visualising the integration

Want a clearer picture of how the data flows? Here’s how it works:

• ➡ From KPR to SME:
  Maintenance issues and tasks are sent directly to SME for tracking and resolution.
• ⬅ From SME to KPR:
  Property, tenancy, and tenant data are imported into KPR daily to support compliance, reporting, and inspection workflows.

The power of proptech

More agents are investing in property habitation software for benefits that go beyond inventory reporting, which can save time and money for everyone involved and provide confidence that properties are fully FFHH covered – a small price to pay for an invaluable return.

KPR provides habitation software to ensure peace of mind and helps towards the smooth running of a letting agent’s portfolio, and includes:

• Professionally presented information sheets bearing your company branding offers tenants the tools to ensure that their upkeep of the property is sufficient.
• Automated scheduling and reminders, such as certificate expiration dates, and testing for smoke detectors and CO monitors, ensure every detail is covered.
• Offers tenants the ability to conduct their own Midterm report, saving agents time and minimising visits. 
• Secure storage for date and time-stamped documentation and certificates.
• Simple communication between agent and tenant, all in one place.
• Our automation software with reminders ensures that you stay compliant, so you never miss a deadline, and certificate renewals will never be overlooked.
• Our software features a tenant portal with exclusive access to direct communication between tenant and the managing agent and swift repairs reporting using a unique QR code for their property.

Ready to streamline your property management?

The SME to KPR integration empowers letting agents, property managers, and maintenance teams to work more efficiently—with less admin and more automation.

Have questions or want to get started? Contact us at support@kpr.global and we’ll guide you through the setup.

Are you a supplier looking to integrate with us?

If you would like to speak with us about how we can assist you and your business. feel free to speak with our helpful team today!

0208 542 2333

support@kpr.global